Cancel Order
At Poder Mágico Marketplace, we understand that customers may occasionally need to modify or cancel an order. We strive to make the cancellation process straightforward and transparent.
Order Cancellation Requests
Orders may be canceled within 30 minutes of placement by contacting our customer support team.
To request a cancellation, please contact us as soon as possible using the contact information provided below.
Because orders are processed quickly, cancellation requests submitted after the 30-minute window may not be possible.
Refunds for Canceled Orders
If your cancellation request is approved before the order has been processed or shipped, a full refund will be issued to the original payment method used during checkout.
Please allow up to 7 business days for the refund to be processed after cancellation confirmation.
The exact time required for funds to appear in your account may vary depending on your financial institution.
Orders Already Shipped
Once an order has been processed and shipped, it can no longer be canceled.
If you no longer wish to keep the item, you may be eligible to return it after delivery according to our Return & Refund Policy.
Please review our Return & Refund Policy for complete details regarding return eligibility and refund procedures.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information at checkout.
If you entered an incorrect shipping address, please contact us immediately.
- If the order has not yet been shipped, we may be able to update the shipping address.
- If the order has already been shipped, address changes or order cancellations may no longer be possible.
- All address correction requests are handled on a case-by-case basis.
Prompt communication increases the likelihood that we can assist with address updates before shipment.
Contact Information
Business Name: Poder Mágico Marketplace
Website: podermagicomarketplace.com
Address: 4805 Parke Haven Way, Acworth, GA 30101, USA
Email: podermagico11@gmail.com
Phone: +1 404 454 0025
Customer Support Hours
Mon–Sat: 9AM–5PM
Sun: Closed
Response Time
Our customer support team aims to respond to all inquiries within 24 hours.